Terms & Conditions

  • Quotation is based on completion of installation on the specified date/s. Customer related delays or hold-ups preventing completion of installation once started will incur an additional call-out fee.

Payment

  • Payment is required on the day of installation  or prior to job commencement. Accepted forms of payment are: cash, cheque, bank cheque or direct deposit
  • Late payments may incur fees in addition to quoted or invoiced amounts.
  • Overdue and/or unpaid invoices will incur all debt collection and/or legal debt recovery costs, such costs will be charged to the client in addition to the invoice amount.
  • Additional work to that quoted will incur additional costs.
  • Quotation is valid for 60 days from quotation date.

 Other terms

The client agrees to grant Distinctive Limestone Services  unrestricted access onto the work

All ground preparation including filling, compacting, levelling etc from the work area must be completed prior to installation date unless other arrangements with Distinctive Limestone have been agreed to.

Warranty will be void in the case of excessive ground movement, plant/tree root damage, vehicle damage or inappropriate use.

It is recommended that you do not begin work on or around freshly poured surfaces at least until the coat of sealant has been applied. Preferably a period of two to three weeks without disturbance should be allowed for liquid limestone to cure and reach maximum strength.

Distinctive Limestone coloured liquid limestone should be resealed after approximately two to three years. This will ensure the continued vibrancy and protection of the colours. Resealing is not covered under warranty. 

Distinctive Limestone is not responsible for the effects on, or damage to, it’s services caused by weather, animals, children, vehicles or any force or effect not associated with, or controllable by Distinctive Limestone.

The client agrees to allow photographs of the work in progress and completed work to be taken by Distinctive Limestone for self promotional purposes.